Returns & Refunds Policy
Last updated: October 10, 2026
Our Guarantee
If you are not happy with your purchase for any reason, you can return it within 60 days of delivery for a full refund of the product price.
How to Start a Return
- Contact us with your order number and the email address you used at checkout.
- We'll reply with the return address and instructions.
- Pack the item securely and drop it off with the carrier. Keep your tracking number until your refund arrives.
Please contact us before sending anything back — returns that arrive without a return request can take longer to process.
Return Shipping
Unless your item arrived damaged, defective, or incorrect, return shipping costs are your responsibility. We recommend a trackable shipping method.
Refunds
Once your return is received and checked, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank or card provider may need a few extra days to show the credit on your statement.
Damaged, Defective or Wrong Items
If your order arrives damaged, defective, or isn't what you ordered, contact us within 14 days of delivery with your order number and a photo. We'll send a replacement or a full refund, including shipping, at no cost to you.
Exchanges
Prefer a different size or item? Mention it when you contact us and we'll arrange an exchange instead of a refund where possible.
Cancellations
Need to cancel? Contact us as soon as possible. Orders can usually be cancelled before they ship; once shipped, they can be returned under this policy.
Questions
If anything here is unclear, get in touch — we're happy to help.