Terms of Service

Last updated: October 10, 2026

These Terms of Service ("Terms") apply to your use of this website (the "Site") and to purchases from ergopillow-official ("we," "us"). By using the Site or placing an order you agree to these Terms. If you don't agree, please don't use the Site.

1. Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order.

2. Products and Pricing

We work to describe products and prices accurately, but we can't guarantee that every description, image, or price is free of errors. We may correct errors and change products, prices, or promotions at any time. Discounts and limited-time offers apply only while shown at checkout.

3. Orders and Payment

Placing an order is an offer to buy the items in your cart. We may accept, refuse, or cancel an order, for example for suspected fraud, pricing errors, or lack of stock; if we cancel an order you've paid for, we refund the full amount. Payments are handled by our payment providers, and we don't store full card numbers.

4. Shipping and Delivery

Orders are processed within 1 business day and usually delivered within 2–3 business days after shipping. Delivery estimates aren't guaranteed and can be affected by carriers, weather, or other events outside our control.

5. Returns and Refunds

Our 60-day money-back guarantee and return process are described in our Returns & Refunds Policy, which forms part of these Terms.

6. Product Use

Use products as described on their packaging and care labels. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any condition. If you have a medical concern, talk to a healthcare professional.

7. Intellectual Property

Content on the Site is protected by intellectual property laws and belongs to ergopillow-official or to its respective owners. You may not copy or reuse it without permission.

8. Disclaimer

Except as expressly stated in our Returns & Refunds Policy, the Site and products are provided "as is" and "as available," to the fullest extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, ergopillow-official is not liable for indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability for any claim is limited to the amount you paid for the order concerned. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived.

10. Privacy

How we handle personal information is explained in our Privacy Policy.

11. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above shows when they last changed, and continuing to use the Site after a change means you accept the updated Terms.

12. Contact

Questions about these Terms? Contact us.